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FAQs

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How long have you been making kitchens

I have worked in the kitchen industry for 25 years supplying and installing kitchens to all the major housebuilders in the UK. In 2010 I started Chilli Kitchens to specialise in the supply and fit of full kitchens to smaller high quality developers as well as architectural practices. We were asked to do more and more retail kitchens directly by clients and now supply and fit kitchens of all sizes and types (including building work) to refurbishment and new build projects. Out team has grown and in 2018 we moved to larger premises in Melksham (from Seend).

What kind of kitchens and appliances do you make, supply or install

We are approved retailers of Masterclass, Aisling (Mid to high end inframe), Orchid (High end Inframe), Burbidge, Second Nature, Uform and Crown kitchens.

We are distributors for Bosch, Neff, Siemens, AEG, CDA. We also supply Liebherr, Wolf, Sub Zero, Fisher and Paykel, Ilve ranges

How much will my new kitchens cost?

Kitchens vary considerably in cost depending on your choice of cabinetry and the size of your kitchen. Small kitchens with appliances and laminate worktops start from £5,000 rising to £20,000 to £30,000 for larger kitchens with granite worktops. Please contact us and we can provide bespoke plans and an estimate for your new kitchen project including building works.

Will you visit us at home?

We think it’s very important to have the initial meeting at your home so we can get a clear understanding of your requirements. Follow-up meetings can be held at our design studio in Melksham or in your home. We supply and fit kitchens throughout the UK

Do you charge for your design consultation?

We will offer you an initial bespoke design free of charge. If you would like multiple designs we can provide these for £120 which will be deducted from the final price of your kitchen once you place your order.

How long will it take to install my kitchen?

Our skilled and experienced fitters offer stress-free installation. The length of installation depends on the size of your kitchen and whether granite is included. The average time to fit a kitchen excluding granite is 5-8 working days. Where granite is included this will need to be templated 10 days before being fitted.

Do you offer a supply only service?

We are happy to provide you with the kitchen if you would prefer to use your own fitters. We would still liaise with your builder, fitter, electrician and plumber to ensure the kitchen installation runs smoothly.

What guarantees will I get?

We provide a 15 year guarantee on our cabinets. Appliances have a 2 year guarantee.

Do you sell appliances?

We are distributors for Neff, Bosch, Siemens in the UK. We also supply Liebherr, CDA and Electrolux, AEG appliances.

Can we buy our own appliances?

Of course you can buy your own appliances but we are normally less expensive than the internet. There will be a cost to install the appliances applied to your quotation.

What work surfaces can I have?

We supply granite, composite, glass, stone, wood & quartz work surfaces.

Do you do flooring and building work?

We will do structural work (removing walls and installing RJS’s) flooring, tiling, plastering, electrics and plumbing, in fact everything needed to do a full kitchen project. We use Building control to inspect and sign off all our structural building works.

What are your kitchens made from?

Our kitchen ranges vary considerably. We supply flat panel edged doors, gloss and matt handless doors, painted oak and ash doors. Our bespoke In-frame painted kitchens are hand made using either Tulip or Oak painted wood.
Our cabinets are made from either M.F.C. or Oak.
All doors and drawer runners are Blum soft close.

What does your installation fee cover?

Our installation fee includes multiple site survey’s and the complete fitting of your kitchen. For supply-only kitchens we will offer you an initial bespoke design free of charge and there will be an additional survey fee depending on the service required. We can project manage your supply-only kitchen if you would like the added security that your kitchen will be fitted to a high standard.

Are your kitchens painted prior to installation?

All our cabinets are painted prior to delivery.

Are the handles included in the price?

We include standard handles with each cabinet and an upgrade option for any kitchen at extra cost.

Do you have your own team of fitters?

We use a mixture of employed and sub-contract fitters who have spent many years working with Chilli Kitchens some of which are Gas safe. We have a regular team of plumbers, electricians and painters who we have worked with for many years.

Do I have to have my floor laid before the kitchen is installed?

Preferably you should lay the floor before we install your kitchen.

Can we supply our own work surfaces?

Yes you can provide your own work surfaces and we will liaise with any company you choose. However we have suppliers with years of experience who provide a competitive price and service.

Can I custom-make my kitchen?

We can custom-make bespoke cabinets to suit your lifestyle. All of our standard kitchens have a wide range of cabinet sizes to choose from.

Can we pick our paint colour?

We work with the Little Greene Paint Co for our finishes. We have hand picked a selection of colours that we have worked with a lot that sit beautiful in all types of homes. We are happy to discuss this with you during the process. Additional charges may apply for multiple colours.